| Question.51 A homeowner recently moved and requires a new router for the new ISP to function correctly. The internet service has been installed and has been confirmed as functional. Which of the following is the FIRST step the homeowner should take after installation of all relevant cabling and hardware? (A) Convert the PC from a DHCP assignment to a static IP address. (B) Run a speed test to ensure the advertised speeds are met (C) Test all network sharing and printing functionality the customer uses. (D) Change the default passwords on new network devices. |
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Answer: D
| Question.52 A user has been unable to receive emails or browse the internet from a smartphone while traveling. However, text messages and phone calls are working without issue. Which of the following should a support technician check FIRST? (A) User account status (B) Mobile OS version (C) Data plan coverage (D) Network traffic outages |
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Answer: C
| Question.53 Which of the following only has a web browser interface? (A) Linux (B) Microsoft Windows (C) iOS (D) Chromium |
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Answer: D
| Question.54 A junior administrator is responsible for deploying software to a large group of computers in an organization. The administrator finds a script on a popular coding website to automate this distribution but does not understand the scripting language. Which of the following BEST describes the risks in running this script? (A) The instructions from the software company are not being followed. (B) Security controls will treat automated deployments as malware. (C) The deployment script is performing unknown actions. (D) Copying scripts off the internet is considered plagiarism. |
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Answer: C
| Question.55 SIMULATION Welcome to your first day as a Fictional Company, LLC helpdesk employee. Please work the tickets in your helpdesk ticket queue. INSTRUCTIONS Click on individual tickets to see the ticket details. View attachments to determine the problem. Select the appropriate issue from the Issue drop-down menu. Then, select the MOST efficient resolution from the Resolution drop-down menu. Finally, select the proper command or verification to remediate or confirm your fix of the issue from the Verify/Resolve drop-down menu. If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.          |
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Answer:
