| Question.56 A technician is installing new software on a macOS computer. Which of the following file types will the technician MOST likely use? (A) .deb (B) .vbs (C) .exe (D) .app |
56. Click here to View Answer
Answer: D
| Question.57 A technician needs to establish a remote access session with a user who has a Windows workstation. The session must allow for simultaneous viewing of the workstation by both the user and technician. Which of the following remote access technologies should be used? (A) RDP (B) VPN (C) SSH (D) MSRA |
57. Click here to View Answer
Answer: A
| Question.58 All the desktop icons on a user’s newly issued PC are very large. The user reports that the PC was working fine until a recent software patch was deployed. Which of the following would BEST resolve the issue? (A) Rolling back video card drivers (B) Restoring the PC to factory settings (C) Repairing the Windows profile (D) Reinstalling the Windows OS |
58. Click here to View Answer
Answer: A
| Question.59 Someone who is fraudulently claiming to be from a reputable bank calls a company employee. Which of the following describes this incident? (A) Pretexting (B) Spoofing (C) Vishing (D) Scareware |
59. Click here to View Answer
Answer: C
| Question.60 Which of the following defines the extent of a change? (A) Scope (B) Purpose (C) Analysis (D) Impact |
60. Click here to View Answer
Answer: A