| Question.11 A laptop user is visually impaired and requires a different cursor color. Which of the following OS utilities is used to change the color of the cursor? (A) Keyboard (B) Touch pad (C) Ease of Access Center (D) Display settings |
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Correct Answer: C
| Question.12 A manager reports that staff members often forget the passwords to their mobile devices and applications. Which of the following should the systems administrator do to reduce the number of help desk tickets submitted? (A) Enable multifactor authentication. (B) Increase the failed log-in threshold. (C) Remove complex password requirements. (D) Implement a single sign-on with biometrics. |
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Correct Answer: D
| Question.13 A technician suspects a rootkit has been installed and needs to be removed. Which of the following would BEST resolve the issue? (A) Application updates (B) Anti-malware software (C) OS reinstallation (D) File restore |
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Correct Answer: C
| Question.14 A technician is setting up a SOHO wireless router. The router is about ten years old. The customer would like the most secure wireless network possible. Which of the following should the technician configure? (A) WPA2 with TKIP (B) WPA2 with AES (C) WPA3 with AES-256 (D) WPA3 with AES-128 |
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Correct Answer: B
| Question.15 A technician is troubleshooting an issue involving programs on a Windows 10 machine that are loading on startup but causing excessive boot times. Which of the following should the technician do to selectively prevent programs from loading? (A) Right-click the Windows button, then select Run… entering shell:startup and clicking OK, and then move items one by one to the Recycle Bin. (B) Remark out entries listed HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion>Run. (C) Manually disable all startup tasks currently listed as enabled and reboot, checking for issue resolution at startup. (D) Open the Startup tab and methodically disable items currently listed as enabled and reboot, checking for issue resolution at each startup. |
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Correct Answer: D